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  1. Data for the month ending
  2. Month – wise data for the current financial year*
  3. Trend of annual (Calendar Year) disposal of complaints (for 5 years on rolling basis) *

 

Data for the month ending

SN Received from Carried forward from previous month Received during the month Total Pending# Resolved* Pending at the end of the month** Average Resolution time^
(in days)
            Pending for less than 3
months
Pending for more than 3
months
 
1
2
3
4
5
6
7
8
1
Directly from
Investors
0
1
0
1
0
6
2
SEBI (SCORES)
0
7
0
7
0
2
3
Stock Exchanges
(if relevant)
0
3
0
3
0
6
4
Other Sources
(if any)
0
1
0
1
0
17
5
Grand Total
1
12
0
12
0
               

* Including complaints of previous months resolved in the current month, if any.
** Including total complaints pending as on the last day of the month, if any.
^Average resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month.

 

Month – wise data for the current financial year*

SN Month Carried forward
from previous month
Received Resolved Pending
1
2
3
4
5
2
1

April, 2023

0
30
28
1
2

May, 2023

2
11
12
0

3

June, 2023

1

15

16

1

4 July, 2023
0
9
8
1
5 August, 2023
1
11
11
1
6 September, 2023
1
12
12
1
6 October, 2023
1
6
6
0
6 November, 2023
1
1
2
0
6 December, 2023
0
12
12
0
  Grand Total
88
87

 

Trend of annual (Calendar Year) disposal of complaints (for 5 years on rolling basis) *

SN Year Carried forward
from previous month
Received Resolved Pending
1 2017-18
3
261
264
0
2 2018-19
0
243
235
8
3 2019-20
8
199
207
0
4 2020-21
0
121
120
1
5 2021-22
0
164
165
0
6 2022-23
0
145
145
4
7 2023-24
0
107
107
1
  Grand Total
1240
1243
0
           

 

 


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